Privacy Policy
Enterprise-grade compliance posture
Concrete data-handling guarantees that procurement, IT, and legal teams ask about during DMS evaluation.
Tenant isolation
Dedicated database + server per client. No multi-tenant data mixing. Your operational data is physically separated from every other SalesPort deployment.
Data in transit
HTTPS / TLS site-wide. All API traffic between mobile apps, the web platform, and backend services is encrypted in transit.
Location data
Consent-gated foreground service.Background location requires explicit user consent. Mock-location detection enforces data integrity. Auto-stops after 9 PM.
Subject rights
Access, correction, deletion. Users and organisations can request data access, correction, or deletion via info@sortstring.com.
Compliance roadmap
Sort String Solutions LLP is an MSME-registered Indian entity. Formal ISO 27001 / SOC 2 certifications are on our roadmap. For enterprise procurement requiring specific compliance evidence today, contact info@sortstring.com — we can share architecture diagrams, security questionnaires, and per-client deployment specifics under NDA.
Last updated: April 2026
1. Information We Collect
Sort String Solutions LLP ("we", "us", "our") collects information you provide directly to us, including your name, company name, email address, phone number, and any messages you send through our contact form.
2. How We Use Your Information
We use the information we collect to respond to your enquiries, provide and improve our SalesPort platform services, send you updates about our services (with your consent), and comply with legal obligations.
3. Data Security
Each client receives a dedicated database and server. Your data is never shared or mixed with other clients. We implement industry-standard security measures to protect your personal information.
4. Location Data
Our mobile app collects precise location data (GPS coordinates including latitude, longitude, accuracy, and heading) to enable employee attendance verification, field activity tracking, and beat plan validation.
Location data is collected:
- In the foreground while the app is in use;
- In the background via a persistent foreground service during active work hours (auto-stops after 9 PM);
- Continuously at regular intervals (approximately every 10–20 seconds) when attendance is active.
This data is transmitted to our servers and may be stored locally on the device for offline synchronisation. Location tracking is controlled by your organisation's administrator and is tied to attendance check-in/check-out. Mock/fake location detection is used to ensure data integrity.
Users can manage location permissions through their device settings. Background location access requires explicit user consent.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
Location data is retained on our servers as long as required by your organisation for operational purposes.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@sortstring.com.
7. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Sort String Solutions LLP
N 1/64-23, Nagwa, Lanka, Varanasi 221005
Email: info@sortstring.com