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Built for CIO / IT Head

For CIOs and IT Heads: a platform your architecture team will actually approve.

Per-client database isolation, real ERP integration, India data residency, and SLAs in writing — not a black box your security review will reject.

database isolation by default
Per-clientdatabase isolation by default
India data residency (ap-south-1)
AWS MumbaiIndia data residency (ap-south-1)
uptime SLA, written into the contract
99.9%uptime SLA, written into the contract
8,572 Cr
Distribution GMV processed
45
Enterprise clients
83,785
Farmer accounts powered
2.3 Lakh+
App users in the field

In short

SalesPort gives a CIO a distribution platform with per-client database isolation, production SAP Business One and Tally integrations, India data residency on AWS Mumbai, RBAC with audit logs, and contractual SLAs. It runs ₹8,572 Cr of GMV and ~12 Lakh daily transactions in production, so the architecture is proven at scale rather than promised on a slide.

The five things on a CIO's risk list

The problems we hear first, in the words they're described to us.

  1. Multi-tenant data-isolation risk

    A shared multi-tenant table keyed by a tenant ID is a single bad query away from cross-client exposure. For regulated and enterprise buyers, that architecture alone can fail a security review before features are even discussed.

  2. ERP integration that's really a one-way CSV

    Vendors claim 'SAP integration' and ship a nightly file export. You need real, bidirectional sync with SAP Business One or Tally — invoices, JV entries, day-book — not a brittle batch job your team has to babysit.

  3. Data residency and compliance

    Indian client data has to stay in India for DPDP and government empanelment. 'Cloud' isn't an answer; you need to know the region, the isolation model, and the sub-processor list before you can sign.

  4. SLA and uptime with no teeth

    Marketing says 99.9%. The contract says nothing. When a field force of thousands depends on the platform at 7am, you need availability targets and a recovery plan that are actually written into the agreement.

  5. Audit, access, and the vendor questionnaire

    Procurement will send a security questionnaire and ask for an architecture walkthrough. A vendor that can't produce a sub-processor list and a clear isolation diagram turns your onboarding into a multi-month chase.

How SalesPort answers your architecture review

The specific workflows, screens, and reports you'll actually use.

1

Per-client database isolation by default

Each client's data sits in its own logical database boundary, not a shared tenant-keyed table — with dedicated-instance deployment available for buyers who need physical separation. The blast radius of any single-tenant issue is contained by design.

2

Real ERP integration

AccountBook provides real Tally synchronisation for invoices, day-book, and GST e-invoicing, and SAP Business One HANA integration runs in production at a cross-border client — not a nightly CSV.

3

India data residency, documented

Production runs on AWS Mumbai (ap-south-1) with a published sub-processor list and DPDP-aligned data governance. Your team gets the region, the isolation model, and the processor list up front, on the Trust Center.

4

RBAC, audit logs, and revocable sessions

Role-based access scopes every user to what their role permits, privileged actions are written to audit logs, and mobile sessions are token-based and revocable so a lost device can be cut off centrally.

5

SLAs and a security pack you can hand to procurement

Tiered uptime targets (99.5% / 99.7% / 99.9%) are written into the agreement, and we complete vendor security questionnaires and provide an architecture walkthrough under NDA — so your onboarding doesn't stall.

What we hear from CIOs and IT heads

The first question is almost always the same: 'multi-tenant or isolated?' — and it's the question that ends most evaluations early. Per-client isolation is why ours continue.
IT heads tell us the real integration test isn't whether a vendor says 'SAP'; it's whether finance stops re-keying entries. Bidirectional sync is the bar.
For government and enterprise buyers, the deciding factor is rarely a feature — it's whether the security pack and data-residency story survive procurement's checklist.

The architecture facts your team will ask for

What's the stack?
Django + MySQL on the backend, Flutter for the mobile apps, hosted on AWS Mumbai. The same stack runs ₹8,572 Cr of GMV in production.
Multi-tenant or single-tenant?
Per-client database isolation by default, with dedicated-instance deployment available for buyers requiring physical separation.
How do integrations work?
Token-scoped APIs, real Tally sync via AccountBook, SAP B1 HANA integration in production, and payment-gateway integrations (Razorpay, PayU, Cashfree, Easebuzz).
What about data residency and compliance?
India data residency on AWS Mumbai, DPDP-aligned governance, published sub-processor list. See the Trust Center and Security pages.
Can we get a security review?
Yes — request the vendor security questionnaire, sub-processor list, and an architecture walkthrough at info@sortstring.com.

Free resource

CIO Architecture Cheat-Sheet

A 14-page technical brief with the architecture diagram, isolation model, integration patterns, and security posture — written for the people who approve software.

Get it

CIO / IT Head — FAQs

Is SalesPort multi-tenant?

It uses per-client database isolation by default, with dedicated-instance deployment available. This is the most common architecture question and the answer is on the Trust Center.

Does it really integrate with SAP Business One?

Yes — SAP B1 HANA integration runs in production at a cross-border (India–Nepal) client, not as a batch export.

Where is our data hosted?

AWS Mumbai (ap-south-1), so Indian client data stays resident in India, with a published sub-processor list.

Can our security team audit you?

Yes. We complete vendor security questionnaires and provide an architecture walkthrough and sub-processor list under NDA via info@sortstring.com.

What are the uptime commitments?

Tiered SLAs — 99.5% (Starter), 99.7% (Growth), 99.9% (Enterprise) — written into the service agreement.

Do we own our data?

Yes. Client data remains the client's property and is exported in a usable format on exit. We don't resell it or train external models on it.
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Last step

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  1. 1

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    Pick a 30-min slot that works for you. IST picker, no Calendly redirect.

  2. 2

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  3. 3

    We show — live.

    SalesPort on your kind of data. Modules, integrations, deployment timeline.

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