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Use case

Run D2C subscriptions on one stack — and close the dairy loop.

Flexible subscription plans, delivery-boy routing, wallet and invoice billing, and a customer app — connected to procurement so demand and supply finally share one dataset.

churn with reliable delivery
< 5%churn with reliable delivery
subscribers per brand
500–50Ksubscribers per brand
subscriptions + procurement
One stacksubscriptions + procurement
8,572 Cr
Distribution GMV processed
45
Enterprise clients
83,785
Farmer accounts powered
2.3 Lakh+
App users in the field

In short

SalesPort's SubsPort runs D2C subscriptions end to end — daily/alternate/custom plans with pause-skip-resume, delivery-boy routing, wallet and invoice billing, and customer and delivery apps — on a stack that connects to ProcuPort, so a dairy's consumer demand and milk supply share one dataset and churn stays low.

Why D2C subscriptions get messy

Home-delivery subscriptions need mechanics most distribution tools were never built for: daily-consumption billing, pauses and skips, delivery routing with proof, wallets and refunds, and a customer app. Run on spreadsheets and WhatsApp lists, it breaks past a few thousand subscribers — and churn quietly eats each month's growth.

Worse, when subscriptions and procurement live in separate tools, supply planning becomes guesswork and the dairy loop never closes.

How SalesPort runs D2C subscriptions

The specific workflows and screens that solve it.

1

Flexible subscription engine

Daily, alternate-day, weekend, and custom plans with pause, resume, and skip — clean mechanics that are the first lever on churn.

2

Delivery-boy routing & proof

Route delivery staff efficiently and capture proof of delivery, so theft and no-shows surface immediately instead of as churn.

3

Wallet & invoice billing

Wallets, top-ups, refunds, and invoice billing handle daily-consumption complexity at scale, integrated with payment gateways.

4

Customer & delivery apps

A customer subscription app and a delivery-boy app ship together, so you skip the ₹15–30 Lakh custom build.

5

Procurement loop closed

Because SubsPort connects to ProcuPort, D2C demand and milk supply share one dataset — plan supply against real demand.

What clean subscriptions are worth

Reliable delivery and clean subscription mechanics pull churn toward 5%, so each month's growth compounds instead of being eaten — and skipping the ₹15–30 Lakh custom app build plus closing the procurement loop turns a fragmented D2C operation into a profitable one.

What it connects to

This use case plugs into the rest of your distribution stack.

SubsPort ProcuPort Razorpay / PayU / Cashfree WhatsApp Delivery & customer apps

D2C Subscription Management — FAQs

What subscription types are supported?

Daily, alternate-day, weekend, and custom plans, with pause, resume, skip, and family plans.

How does it cut churn?

Through reliable delivery with proof, clean subscription mechanics, and billing that doesn't frustrate customers.

Does it include customer and delivery apps?

Yes — a customer subscription app, a delivery-boy app, and a brand admin panel.

Can it connect to milk procurement?

Yes — SubsPort connects to ProcuPort so demand and supply share one dataset.

What scale does it handle?

Designed for dairy brands serving roughly 500 to 50,000 home-delivery customers.
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