Field order capture
Reps capture every retailer order on the mobile app during the visit — GPS- and time-stamped — so secondary sales are recorded at the point of sale, not reconstructed later.
Use case
See what actually sold through, at the outlet level, in real time — not a manually-consolidated guess that reaches you the following week.
In short
Secondary sales automation captures every retailer order and stock movement on the field app, so distributor sell-through, stock-on-hand, and scheme redemption reconcile automatically and appear on one live dashboard. It replaces the WhatsApp-and-Excel cycle that leaves FMCG leaders managing a large business on numbers that are always a few days stale.
Primary sales — what you billed the distributor — are easy to see. Secondary sales — what the distributor actually sold through to retailers — are where the truth lives, and most brands can't see them until days later, if at all. Distributors self-report on WhatsApp and spreadsheets, the numbers get consolidated by hand, and by the time they reach head office they're stale and partially wrong.
Without real secondary-sales visibility you can't tell which SKUs are moving, which schemes drove sell-through, or which distributors are overstocked and about to stop ordering. You're steering a large business on a rear-view mirror — and every week of latency is a week of decisions made on bad data.
The specific workflows and screens that solve it.
Reps capture every retailer order on the mobile app during the visit — GPS- and time-stamped — so secondary sales are recorded at the point of sale, not reconstructed later.
Distributor opening stock, primary purchases, and secondary sales reconcile automatically, so stock-on-hand is always current and you can see overstocking before it becomes a stopped-ordering problem.
Drill from a national total down to a single retailer in a few clicks — by brand, SKU, distributor, region, or rep — so the number you act on is the number you can verify.
Schemes are tracked at the outlet level, so you see the sell-through each scheme actually generated against its cost instead of approving claims on trust.
Primary, secondary, stock, and scheme performance sit on one real-time dashboard, so the Monday review runs on this morning's data — not last Wednesday's.
Brands typically recover 2–4% of revenue once they can see and act on secondary sales — by catching scheme leakage, cutting overstock and returns, and reallocating effort to outlets that actually sell. On a ₹200 Crore brand that's ₹4–8 Crore a year, against a fixed AMC that doesn't grow with your field force.
Run the numbersThis use case plugs into the rest of your distribution stack.
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